Terms - Swiss Cottage Bed and Breakfast

Booking Terms and Conditions

Smokers

The accommodation is Non Smoking and has been since 2004. Please abide by the law that does NOT allow smoking inside the building, nor anywhere in the grounds unless by e-cigarettes. No smoking laws came into effect on 1st July 2007 please obey the law. Thank you.

Dog Owners

Dogs are welcome in selected rooms [ excludes July to September ] but on the condition they are not left alone in the rooms at any time.

Children

We no longer have a family room but have the facilities to accept young adults over 16 in specially selected rooms if staying with adult.

Damage

Please take care of our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may charge you for repair or making good if the damage or breakage is significant. Contamination of a room for any reason will result in a cleaning charge and if the room is not available a charge for each day the room is uninhabitable.

Cancellation

Cancellation before the date booked incurs a charge as shown below:

Currently, you can cancel your booking up to 72 hours in advance of your arrival date. If you cancel within the 72 hours you will be charged for 1 day at the rate booked. A no-show is charged the full amount.
Arrival to book in between 3pm and 6pm. Checkout by 10am on day of departure.
The booking is for those guests named in the confirmation and is NOT TRANSFERABLE.

Internet

Internet access is provided on a free basis with no guarantees of availability, speed or site access. Restrictions apply and access is code activated.

Self-Assessed Accessibility Details

Parking

Designated parking for guests with disabilities
- Within 50 metres approx. of entrance
Surface of the car park and pathway leading to entrance is
- Solid ie tarmac / concrete etc
- Gravel
Drop-off point for guests outside entrance
Route from the parking area to the entrance:
- Has steps and no ramp

Public Areas

Level access (no steps/thresholds) or access by ramp or lift to:
- Entrance to reception
- One or more bedrooms
- Lounge
Good contrast between the floor and wall

Bedrooms

Bedroom with non-allergenic bedding available
Bathrooms available with:
- Separate shower unit
Separate shower unit with support handrails available
Separate shower unit with fixed shower seat or shower chair available

Entrance

Steps to the main entrance
- 2
  
  Number of steps to entrance
- Handrail by steps
Entrance well lit
Bell at main entrance

Dining

Level access (no steps/thresholds) or access by ramp or lift
Good contrast between the floor and walls
Meals for guests with special dietary requirements can be provided:
- Gluten free (coeliac)
- Lactose free (dairy free)
- Vegetarian

General

Proprietors/staff available 24-hours
Emergency evacuation procedures for guests with disabilities

Notes

We have one room ground floor double available for a semi disabled guest. The room is accessed from the lower hall beside the entrance to the car park. One step with handrails lead into the lower hall. The breakfast room is through the lower hall across reception. We do not have wheelchair access or rooms for wheelchair users.